Refund and Billing Policy

Last updated: 30 October 2026

1. PSR Train is free

PSR Train is free to use. There is no paywall and no subscription, we do not ask for payment card details when you sign up, and we do not charge for access. Because you do not pay anything, there is nothing to cancel or refund.

2. If this changes

If we ever decide to charge for any part of PSR Train, we will update this policy and our Terms of Use and tell you before any charge applies. You would only ever be charged if you chose a paid option yourself.

3. How to contact us

Please use our contact page if you have any questions. We aim to respond within a few working days.

4. Complaints

If you are unhappy with our response, see our Complaints Procedure.