About the role

A Police Station Representative (PSR) attends police stations to advise and assist suspects who are in custody or being interviewed. They may work under the direction of a solicitor or, once accredited, attend in their own right within the scope of the Police Station Representative Accreditation Scheme (PSRAS). The role includes explaining rights, advising on whether to answer questions, and supporting clients through the custody process.

PSRs work in custody suites and interview rooms. They need a solid understanding of PACE (Police and Criminal Evidence Act) codes, custody procedures, disclosure, and the rights of suspects. The role often involves attending at short notice and making clear-headed decisions under pressure.

Many PSRs work as part of a firm or organisation. They may be supervised by solicitors and must communicate effectively with solicitors, police, and clients. Understanding the division of responsibilities and when to seek further advice is essential.

PSRs owe duties of care, confidentiality, and professional conduct to clients. They must act in the client's best interests, explain matters clearly, and comply with professional and ethical standards. The SRA and the PSRAS framework set expectations for competence and conduct.